Website Terms of Use

Effective Date: May 7, 2026

Welcome to Graduate Pilates (“Company,” “we,” “us,” or “our”). These Website Terms of Use (“Terms”) govern your access to and use of the Graduate Pilates website, including any content, functionality, online scheduling, purchases, memberships, communications, and services offered through the website located at graduatepilates.com (the “Website”).

By accessing or using this Website, you accept and agree to be bound by these Terms. If you do not agree to these Terms, do not use this Website.

Eligibility

You must be at least 18 years old to use this Website or make purchases through the Website. By using this Website, you represent that you are legally capable of entering into a binding agreement.

Informational Purposes Only

Content provided on this Website is for general informational and educational purposes only and is not medical advice, diagnosis, or treatment.

Participation in Pilates, fitness, stretching, movement, or wellness activities involves inherent risks. You should consult a physician or qualified healthcare provider before beginning any exercise program.

Reliance on any information provided through this Website is solely at your own risk.

Studio Policies and Separate Agreements

Use of our studio services, memberships, classes, workshops, private sessions, or other in-person services may require acceptance of separate agreements, including but not limited to:

• Membership Agreements

• Liability Waivers

• Cancellation Policies

• Booking Policies

• Photo/Media Releases

• Minor Participation Waivers

In the event of a conflict between these Terms and any signed studio agreement, the signed studio agreement shall control.

Online Booking and Purchases

By purchasing memberships, classes, sessions, retail products, or other services through the Website, you agree:

• to provide accurate and complete information;

• that you are authorized to use the payment method submitted;

• to pay all charges incurred;

• that all purchases are subject to availability and acceptance.

We reserve the right to refuse, cancel, or limit any order or booking at our discretion.

Prices, offerings, schedules, instructors, and services are subject to change without notice.

Cancellation and Refund Policies

All purchases are subject to the cancellation, refund, late cancellation, and no-show policies applicable to the specific service or membership purchased.

Applicable studio policies may be posted on the Website or included in separate membership or booking agreements.

User Conduct

You agree not to:

• use the Website for unlawful purposes;

• interfere with the operation or security of the Website;

• attempt unauthorized access to systems or accounts;

• transmit malicious code, viruses, or harmful material;

• scrape, copy, reproduce, or exploit Website content without permission;

• impersonate another person or entity.

We reserve the right to suspend or terminate access to the Website for violations of these Terms.

Intellectual Property

All Website content, including but not limited to:

• text;

• logos;

• branding;

• graphics;

• videos;

• photographs;

• class descriptions;

• educational materials;

• blog content;

• designs;

• trademarks;

• software;

is owned by or licensed to Graduate Pilates and is protected by applicable intellectual property laws.

No content from this Website may be copied, reproduced, distributed, modified, republished, uploaded, or transmitted without prior written permission.

Third-Party Services and Links

The Website may contain links to or integrations with third-party platforms or services, including scheduling software, payment processors, analytics providers, or social media platforms.

We are not responsible for the content, policies, security, or practices of third parties.

Your use of third-party services is governed by their respective terms and policies.

SMS, Email, and Communications Consent

By submitting your contact information through the Website, booking systems, forms, or promotional offers, you consent to receive communications from Graduate Pilates, including:

• appointment confirmations;

• class reminders;

• operational notices;

• promotional emails;

• marketing communications;

• text messages where permitted by law.

Consent to marketing communications is not a condition of purchase.

You may opt out of marketing emails at any time using the unsubscribe link provided in communications.

Disclaimer of Warranties

THIS WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRADUATE PILATES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

• THE WEBSITE WILL BE UNINTERRUPTED;

• THE WEBSITE WILL BE ERROR-FREE;

• DEFECTS WILL BE CORRECTED;

• THE WEBSITE OR SERVERS ARE FREE OF VIRUSES OR HARMFUL COMPONENTS.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRADUATE PILATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:

• USE OF THE WEBSITE;

• INABILITY TO USE THE WEBSITE;

• ERRORS OR INTERRUPTIONS;

• ONLINE BOOKINGS OR PURCHASES;

• THIRD-PARTY SERVICES;

• RELIANCE ON WEBSITE CONTENT.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM USE OF THE WEBSITE SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US THROUGH THE WEBSITE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

SOME STATES MAY NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY.

Indemnification

You agree to indemnify, defend, and hold harmless Graduate Pilates and its owners, officers, employees, instructors, contractors, affiliates, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from:

• your use of the Website;

• your violation of these Terms;

• your misuse of Website content;

• your violation of any law or third-party rights.

Privacy

Your use of the Website is also governed by our Privacy Policy.

By using the Website, you acknowledge that you have reviewed and understand the Privacy Policy.

Accessibility

Graduate Pilates is committed to improving accessibility and usability for all visitors.

If you experience difficulty accessing any part of the Website, please contact us at help@graduatepilates.com and we will make reasonable efforts to assist you.

Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar tracking technologies to improve website functionality, analyze website traffic, personalize user experience, and support marketing efforts.

These technologies may collect information such as:

• browser type;

• device information;

• IP address;

• pages visited;

• time spent on the Website;

• referral sources;

• interactions with advertisements or content.

We may use third-party services including analytics providers, scheduling platforms, payment processors, and advertising partners that also utilize cookies or similar technologies.

You can modify your browser settings to refuse or manage cookies; however, some Website features may not function properly if cookies are disabled.

Modifications to Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective upon posting to the Website unless otherwise stated.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to conflict of law principles.

Any legal action arising out of these Terms shall be brought exclusively in the state or federal courts located in Davidson County, Tennessee.

Severability

If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms constitute the entire agreement regarding use of the Website and supersede prior communications or understandings relating to the Website.

Contact Information

Graduate Pilates
3250 Dickerson Pike Ste 003
Nashville TN 37207
help@graduatepilates.com
www.graduatepilates.com